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CUHK’s School of Governance and Policy Science and AVSECO partner to pioneer AI-driven public service delivery
The School of Governance and Policy Science (SGPS) at The Chinese University of Hong Kong (CUHK) has forged a strategic partnership with Aviation Security Company Limited (AVSECO) to advance AI-driven public service delivery, digital governance, and talent development. Formalised through the signing of a Memorandum of Understanding (MoU) alongside the co-hosted public forum “Leveraging AI for Public Service Delivery” today (28 September), this landmark initiative bridges academic policy research with frontline aviation security operations to nurture future leaders and modernise public administration while safeguarding public trust, accountability, and operational safety.
Driving real-world impact through applied policy research
Under the strategic agreement, both parties are committed to collaboration on applied research, knowledge exchange and student development. Leveraging their combined expertise in governance, public policy, aviation security, and technological innovation, the partnership aims to promote digital literacy, nurture future public service leaders, optimise service delivery and foster the digital transformation of public administration.
The joint public forum brought together representatives from government, industry and academia to explore how AI can reshape public service delivery and governance while addressing the challenges of digital transformation. Discussions emphasised the use of technology to serve the public and collaboration to build trust.
Professor Lam Wai-Fung, Danny, Director of SGPS, said: “AI is fundamentally reshaping how public institutions organise, deliver and evaluate public services. This forum and our partnership with AVSECO reflect SGPS’s commitment to connecting rigorous policy research with real-world public service practice. By combining academic insight with frontline operational experience, we aim to ensure that technological innovation advances the public interest and strengthens societal trust.”
Mr Jacob Cheung, Executive Director of AVSECO, said: “AVSECO is pleased to partner with CUHK’s School of Governance and Policy Science. By combining our operational experience with CUHK’s academic insight, we aim to explore how AI can enhance public service delivery while upholding the highest standards of safety, security, accountability and professional excellence.”
Through this partnership, SGPS and AVSECO will combine their respective strengths in governance, public policy, aviation security and technological innovation to deliver workable, evidence-based solutions for digital-era challenges in public administration.
About the School of Governance and Policy Science (SGPS), CUHK
The School of Governance and Policy Science (SGPS) at CUHK advances governance and public policy through interdisciplinary research, teaching and knowledge exchange, with a strategic focus on AI governance and sustainability. It develops evidence-based policy solutions and cultivates the next generation of public sector leaders for Hong Kong and beyond.
About Aviation Security Company Limited (AVSECO)
Aviation Security Company Limited (AVSECO) provides professional aviation security services at Hong Kong International Airport. It is committed to professional excellence, innovation and technology to enhance security and public service delivery and safeguard Hong Kong’s status as an international aviation hub.
Professor Anthony Fung Ying-him, CUHK’s Dean of Social Science delivers opening remarks.
Ms Cari Wu, JP, Acting Deputy Commissioner (Digital Infrastructure) of the Digital Policy Office, delivers the keynote speech on “Transforming Public Services through Artificial Intelligence”.
Mr Jacob Cheung, BBS, PMSM, Executive Director of AVSECO delivers the keynote speech on “Staying ahead of the Threat Curve - The Strategic Adoption of AI in Aviation Security”.
(From left to right) Mr. George Chen, Partner and Chair of Digital Practice, The Asia Group; Mr Nelson Lui, Deputy Executive Director (Operations I) of AVSECO; Ms Sally Tsui, Assistant Commissioner of Police, Service Quality of Hong Kong Police Force; Professor Anthony Fung Ying-him, CUHK’s Dean of Social Science; Ms Cari Wu, JP, Acting Deputy Commissioner (Digital Infrastructure) of Digital Policy Office; Mr Jacob Cheung, BBS, PMSM, Executive Director of AVSECO; Professor Lam Wai-Fung, Danny, CUHK’s Director of School of Governance and Policy Science; Mr. Fletch Chan, JP, Deputy Secretary for Labour and Welfare (Welfare)1 of Labour and Welfare Bureau; Dr. Tony Ko, SBS, JP, Former Chief Executive of Hong Kong Hospital Authority.
(From left to right) Professor Lam Wai-Fung, Danny, CUHK’s Director of School of Governance and Policy Science; Mr Fletch Chan, JP, Deputy Secretary for Labour and Welfare (Welfare)1 of Labour and Welfare Bureau; Dr Tony Ko, SBS, JP, Former Chief Executive of Hong Kong Hospital Authority; Mr Jacob Cheung, BBS, PMSM, Executive Director of AVSECO; Ms Sally Tsui, Assistant Commissioner of Police, Service Quality of Hong Kong Police Force and Mr George Chen, Partner and Chair of Digital Practice, The Asia Group exchange their insights at the Public Forum on "Leveraging AI for Public Service Delivery”.
Professor Lam Wai-Fung, Danny, CUHK’s Director of School of Governance and Policy Science and Mr Nelson Lui, Deputy Executive Director (Operations I) of AVSECO sign a memorandum of understanding. The signing was witnessed by Professor Anthony Fung Ying-him, CUHK’s Dean of Social Science (1st left), and Mr Jacob Cheung, BBS, PMSM, Executive Director of AVSECO (1st right).
